Privacy Policy

How We Collect Your Data

Our company, Traviqa Pvt Ltd, operates the website Maldives.com, which helps visitors make holiday bookings and travel arrangements in the Maldives. To facilitate this, we store the data that you enter on our website as well as the information that you transmit to us (through web chat, via email, via text message, and by other means).

The Types of Data We Collect

Personal Information

We may collect personal information that you provide to us directly, including:

• Contact Details: such as your name, email address, phone number, and postal address.
• Booking Information: such as travel dates, accommodation details, and special requests, and passport details.
• Payment Information: including your credit card details and billing address.

We Need Your Consent to Process Holiday Bookings. The information we request from you is provided solely at your discretion. You may decide not to provide your information to us; however, please bear in mind that it would not be possible to make holiday bookings on this website without at least some essential information.

Automatically collected information

When you visit our website, we automatically collect information about your device and usage patterns, including:

• Device Information: such as your IP address, browser type, operating system, and device model.
• Usage Data: including pages viewed, links clicked, and the duration of your visit.

Cookies and Similar Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device. You can manage your cookie preferences through your browser settings, but disabling cookies may affect the functionality of our website.

How We Process Your Data

Please note that any sensitive billing information you supply will only be used to complete the travel bookings you make on the website.The personal information you disclosed would be used for the following related purposes:

1. To communicate with you and to provide you with holiday packages, products, and services you request.
2. To provide you with a holiday booking confirmation,
3. To notify you of any necessary travel updates,
4. To assist you in managing your reservation and
5. To process your invoices, payments, and receipts.
6. To communicate to you with the latest offers, articles and updates from our website.

Sharing Your Information

We may share your information with third parties in the following circumstances:

• Service Providers: This website may share your information with hotels and resorts in the Maldives, as well as activity and excursion providers, when it is required to fulfil your travel reservation requests. This website makes clear any services provided by a third party. We do not disclose your personal contact information (e.g., phone number and email address) with these providers unless they require it to fulfil the travel reservation requests you have made through this website, and we restrict their use of this information to that specific purpose alone.
• Business Partners: We may share your information with our business partners for joint promotional activities or to offer additional services.
• Legal Compliance: We may disclose your information to comply with legal obligations, respond to lawful requests, and protect our rights and property.
• Corporate Transactions: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

Your Rights and Choices

You have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request that we correct any inaccuracies in your personal information.
• Deletion: You can request that we delete your personal information, subject to certain legal obligations.
• Objection: You can object to the processing of your personal information for certain purposes, such as marketing.
• Withdrawal of Consent: If you have given consent for the processing of your personal information, you can withdraw your consent at any time.

To exercise these rights, please contact us: [email protected]

How We Protect Your Information

We are committed to keeping your information safe, and we want you to feel comfortable making holiday bookings through this website. We have taken administrative, technical, and physical steps to protect the personal information you give us. For instance, only authorised personnel are granted access to personal data, and only for permitted business tasks. In addition, sensitive personal information is transmitted between your system and ours using encryption.

Disclaimer

• The information, software, products and services published on this website may include inaccuracies or typographical errors. Traviqa Pvt Ltd (maldives.com) and its affiliates do not guarantee the accuracy of and disclaim liability for inaccuracies relating to hotels and resorts and other supplier images, hotel property, list of hotel amenities, and other product descriptions displayed on this website. Traviqa Pvt Ltd and/or their respective suppliers, resorts in Maldives may make improvements and changes on this website anytime.

• The Resorts in Maldives, Hotels and other suppliers featured on this website are independent contractors and not agents or employees of Traviqa Pvt Ltd or its affiliates. Traviqa Pvt Ltd is not liable for the acts, errors, personal injuries, property damage, death or other damages resulting therefrom.

• In no event shall Traviqa Pvt Ltd, its Affiliates and/or their respective suppliers be liable for any direct, indirect, punitive, incidental, special or consequential damages arising out of or in any way connected with the use or with the delay or inability to use this website.

• Traviqa Pvt Ltd hereby disclaims all warranties and conditions with regard to the Information, Products and Services including all implied warranties and conditions of merchantability, title and non-infringement.

• As a condition of your use of this website, you warrant that you will not use this website for any purpose that is unlawful or prohibited by these terms, conditions, and notices.

Third Party Links

This site may include links to third-party websites. These links are provided solely for your convenience. Traviqa Pvt. Ltd. has no control over these websites and is not liable for their content or your use of them. The inclusion of hyperlinks to such websites by Traviqa Pvt. Ltd does not constitute an endorsement of the content on such websites or a relationship with their operators.

Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on our website with the effective date. Your continued use of our website after the effective date constitutes your acceptance of the updated policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: [email protected]

This Information Was Last Updated Jul 28, 2024